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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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lifegood26 Melendez

May 23, 2026

5  out of  5
rating by lifegood26 Melendez
"Jennifer is friendly, knowledgeable, and incredibly helpful. She truly knows her insurance products and takes the time to explain coverage clearly. I’m so grateful I chose State Farm for my insurance needs. Cherokee is blessed to have someone as dedicated and professional as Jennifer serving the community coverage needs."
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Wayne Meylor

May 1, 2026

5  out of  5
rating by Wayne Meylor
"I’ve been with State Farm for 55 yrs.and have retired 4 agents dating back to Loren Bechtel. We’ve always been treated well and I always enjoy the friendly staff. I give them 5 stars and would give them 10 stars if they’d let me."
We responded:
"Thank you Wayne! We will work to continue to the great experience you've had with State Farm and look forward to helping you for years to come!"
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Karen Paulsen

April 29, 2026

5  out of  5
rating by Karen Paulsen
"I was struggling badly with my insurance agent, trying to get things settled with the total loss of my car. I would call them repeatedly with no one calling me back then they would call me leave a brief message and even if I called back within two minutes, they would not answer the phone. I went to State Farm in Cherokee Iowa and asked for help. They were very very empathetic and said they would surely help me. My accident was on February 26. It was now the second week of April. The people at the Cherokee State Farm office were awesome!! What had not happened for me in two months was completed within a week maybe a week and a half. I have received my check for the car. I was able to get the new car and I also immediately switched to the Cherokee office with Jennifer and her staff. I was dumbfounded with how much they got done so quickly. I was still feeling a bit apprehensive, but as the hours passed, I was beginning to totally believe in Jennifer and her staff! I moved my entire Ins. needs to their office. My house, my car all of it. I felt maybe as if I was being petty calling them to check on things. Every time I called there was huge progress made. They kept in touch with me the entire time and still do actually. I would highly highly highly recommend this office. My insurance actually went down a little bit. If you are not happy with your insurance company or even our happy but want to check out other routes call them. Please call them. You won’t believe it! When there were some papers needing to be signed, I was at work, but I said that I would try to get there before they closed. Their comment was we will wait for you so just drive safely and come to the office when you’re in town. I know I was past their closing time but there they were waiting for me. I will never go anywhere else, but to this State Farm office for any of my insurance needs. They are so friendly and so caring that you will know you will be taken care of! I will even guarantee that!! Thank you, Jennifer and all your staff for everything you did for me so quickly. If I could give a higher rating than a five, I would give you the highest number possible!"
We responded:
"Karen, I am so glad we were able to help change the outcome and end it as a positive experience! The team works hard for our customers and are happy to help!! We are thrilled to continue to work with you and hopefully make insurance a little easier! : )"
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AK Vann

February 18, 2026

5  out of  5
rating by AK Vann
"I went with my dad to ask Jennifer a question and she was super nice the free stuff was super cool to look at and they had a really nice person working at the desk"
We responded:
"We appreciate it!! We enjoyed meeting you and look forward to hopefully seeing you again soon!! (The free stuff will be here) : )"
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Doug Goodburn

January 7, 2026

5  out of  5
rating by Doug Goodburn
"Great atmosphere. Excellent service and pricing. Easy to understand the process."
We responded:
"Thank you Doug! We look forward to continuing to provide that great service!"
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Michael Swain

October 24, 2025

5  out of  5
rating by Michael Swain
"As a local auto repair shop, we handle a lot of claims with insurance agencies. Jennifer Griffin Insurance has been a great one to work with to get customer vehicles back in like new condition."
We responded:
"Thank you Swains! We appreciate the great working relationship and all you do for our customers!"
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Craig Neiderheiser

September 15, 2025

5  out of  5
rating by Craig Neiderheiser
"Jennifer and her staff are very transparent and honest about insurance."
We responded:
"Thank you Craig!"
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Alex Paulsrud

August 29, 2025

5  out of  5
rating by Alex Paulsrud
"As a local roofer in town, Jody and Jen are fantastic to work with! They work together with us to give the homeowner the best experience possible. If you're looking for new/different insurance carrier, these two will take great care of you!"
We responded:
"Thank you Alex! We do our best with each policy and claim : ) We appreciate the partnership!"
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Amber Nelson

August 5, 2025

5  out of  5
rating by Amber Nelson
"always friendly, quick to answer and always willing to help"
We responded:
"We do our best! Thank you Amber, we appreciate working with you!"
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Deb Carlson

July 29, 2025

5  out of  5
rating by Deb Carlson
"Great Person to work with. Helps you with all your needs!"
We responded:
"Thank you Deb! (also a great person to work with!)"
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Joe Griffin

July 25, 2025

5  out of  5
rating by Joe Griffin
"Great agent and team! Highly recommend them to anyone looking for auto, home, or life insurance!"
We responded:
"Thank you so much Joe!"
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Heidi Roland

July 17, 2025

5  out of  5
rating by Heidi Roland
"Responds quickly with insurance questions."
We responded:
"Thanks Heidi! We will do our best to always help as quickly as possible!"
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Adam Benson

July 8, 2025

5  out of  5
rating by Adam Benson
"Excellent insurance company and great staff to help you. They helped me through two windshield claims and a hail/wind claim in the 1 1/2 years I’ve been with them."
We responded:
"Thank you Adam! Claims are no fun, but we are glad to help make the experience as smooth as possible!"
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Simon Fuller

June 9, 2025

5  out of  5
rating by Simon Fuller
"Excellent People to work with on all fronts!"
We responded:
"Thank you so much!"
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Amy Buck

June 7, 2025

5  out of  5
rating by Amy Buck
"Jennifer met with my husband and myself for retirement planning. Went above and beyond to help us. Very knowledgeable. She also handles our home and auto insurance. Our experience with Jennifer has always been excellent!!"
We responded:
"Thank you Amy! We are always happy to do our best to provide as much information as we can for you to make a knowledgeable decision that best suits you. We appreciate the opportunity to work with you!"
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Lois Elliott

May 9, 2025

5  out of  5
rating by Lois Elliott
"Great people to work with and excellent service!"
We responded:
"Thank you Lois! We appreciate working with you!"
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Tanner Carlson

April 4, 2025

5  out of  5
rating by Tanner Carlson
"Great personal service whenever I call or stop in and are great at reaching out and suggesting options for lowering insurance payments such a multi-car discounts and bundling home owners insurance. Never hesitate to help out any way they can. Would suggest anyone looking for a great insurance company to reach out to them for any and all of your needs."
We responded:
"Thank you Tanner! We do our best to help out however we can. : ) We appreciate your kind words!"
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Nancy Enstrom

March 1, 2025

5  out of  5
rating by Nancy Enstrom
"Very welcoming!!! They work to do their best for each client. A great group of people to work with."
We responded:
"Thank you Nancy! Always happy to help in any way!"
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Chad Owens

December 21, 2024

5  out of  5
rating by Chad Owens
"I have been working with Mindy. I can't express how wonderful she has been. Incredible service. You won't find anyone better or faster to respond."
We responded:
"Thank you Chad! (We think Mindy is amazing!) : ) We are happy to help!"
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Ginger Murphy

May 24, 2024

5  out of  5
rating by Ginger Murphy
"I've had the same great customer service and relationships here for 13 years!"
We responded:
"We look forward to continuing that for many years to come! Thank you!"
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JoAnn Bieber

May 17, 2024

5  out of  5
rating by JoAnn Bieber
"I found everyone at Jennifer's office knowledgeable and helpful."
We responded:
"Thank you JoAnn! We will always do our best! : )"
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Alex Damjanovic

March 28, 2024

5  out of  5
rating by Alex Damjanovic
"Jody was very helpful and provided me with the information requested in a fast and super professional way. Thank you Jody,"
We responded:
"We are always happy to help! (and we agree, Jody is pretty great!)"
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Brando Goals

February 20, 2024

5  out of  5
rating by Brando Goals
"Great help, Im not even in the system at her location and she helped me with everything she could without having my account information."
We responded:
"We are happy to help!! : )"
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Melissa Mallison

February 19, 2024

5  out of  5
rating by Melissa Mallison
"Everyone is very kind and helpful!"
We responded:
"Thank you!!"
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Mary Chase

February 14, 2024

5  out of  5
rating by Mary Chase
"Jennifer and her entire office staff are very helpful, knowledgeable and professional. The office atmosphere is pleasant and welcoming and it’s so refreshing doing business with individuals who make you feel valued and appreciated."
We responded:
"Thank you Mary!! We enjoy visiting with and helping you both! : )"